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Document Type

Article

Abstract

How often do you say, "I hate my job?", or hear that phrase uttered by your coworkers and friends? This study aims to identify factors that contribute to American employee satisfaction and dissatisfaction. The researchers studied the effects of ethnicity, gender, and education level as well as specific aspects of one's job, such as income, chance of promotion, and relationships with co-workers, on overall job satisfaction. It was anticipated that employees who see their jobs as part of their identity, rather than just a means to gaining an income, will rate higher in quality of life and job satisfaction. The research tested sociological themes of alienation proposed by Marx and Durkheim. Data from the Pew Social Trends Survey, collected in June and July of 2006, were used for analysis. The survey included 2,003 adults living in the continental U.S. with household telephones. The findings in this study could help the management staff of businesses better understand their employees by identifying what contributes to happier employees. This could encourage the development of methods to increase employee satisfaction, which may result in an increase in productivity. Our results show that surprisingly our demographic variables were not significant or strong predictors or job satisfaction. Job outlook and quality of life were moderate predictors of job satisfaction. Finally, specific factors of the job were our strongest predictors of job satisfaction.

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